CUSTOMER

Software Implementation

We make you feel more strategic, connected and available for your employees!

TO BEGIN WITH, ONBOARDING & IMPLEMENTATION

Personalization

2GrowHR is a customizable HRMS platform that is designed to suit your dynamic business needs. Here is our implementation process:

Understanding the customer’s Business and strategy.

Data is collected in a customized format respective to the company.

Account creation & customization based on the hierarchy of customer needs & wants.

Training the entire team on the customer side to deliver the knowledge of the software.

Customer-Centric Support Flow

Our onboarding program involves step-by-step tutorials, helpful guidance, and support. We also celebrate customer milestones when using our application.

01

Kick-Off Meeting

Initial discussion about the requirements, and current challenges to ensure smoother functionality.

02

Data Collection

Data Collection process from the client as per 2GrowHR format.

03

Allocating Onboarding Support

Separate onboarding support spoc will be given for further support.

04

Site Deployment & Ensure Stability

Site Launching, Database creation, Security, and Backup Configuration. Our technical team will work on hosting the program on the server. We also ensure the backup, security, and firewall, while maintaining disaster recovery.

05

Master Data Upload

Our Data entry team will upload the master data. Then our team will create the hierarchy list provided by the client.

06

Strategy Functional Discussion

Functional discussion to finalize the requirement and timeline for the development of customizations will be provided by our team after discussion with the client.

07

Testing & Account Launching

Evaluation Process - Data testing & acceptance from your team lead to the next stage of the implementation plan. Launch the application with your database for the Mobile and web app along with the configuration ID and License Key.

08

Online Training Services

Every user that you have paid for will be given with username and password. Training services will also be provided online.

09

Technical Support Services

Many supportive documents like user manuals and videos will be provided along with various support channels. (Voice Call Support- Multilingual, Email Ticketing System, Support escalation matrix system).

10

Full-Scale Roll Out

After the system is live, we will implement all the modules mentioned in the proposal as per priority.

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Want To Learn More About 2GrowHR?

Send us a note at info@2growhr.com or call us at +91 8956158585 | +91 9789033008

There’s no substitute for hands–on experience. Try it yourself!!